To reach the ServiceNow Employee Self Service (ESS) Portal, use this link:
https://berkeley.service-now.com/ess
You will need to authenticate with your CalNet ID and passphrase. Once logged in, you will be able to:
- Manage your existing tickets
- Contact IT for assistance
- Get HR help
- Search the Knowledge Base
Note: If you are requesting IST Telecom services, please visit http://tc.berkeley.edu/. IST Telecom services include:
- Requesting new voice or telecom services
- Changing, moving or disconnecting existing voice and data services
- Voice
- Cellular
- ReadyTalk
- Data Network
- Voice Projects
- Telecom Service Funding Changes
- Telecom Service Ownership Changes